Called on an extremely hot evening with little to no hope of having anyone come out. Matt said he would be out within the hour and he arrived within thirty minutes. He assessed the problem and then explained it to myself and my roommate. He set off to work and it was dark outside. He continuously kept us updated on the progress and was extremely knowledgeable in helping us understand what went wrong. Matt was amazing and will be recommended to anyone and everyone for his prompt service, his expertise and his saving the day. I am switching over to Professor Gatsby now for all hearing and air conditioning needs! Thank you for your help!
Very professional and clean! Matt and his crew did a wonderful job. They replaced our entire HVAC system, added a second return duct and installed a new water heater. Now our system is now well balanced on all floors and with the recent hot weather it really showed. After a few days Matt followed up with us just to see how everything was working and if I had any concerns. I said I couldn't be happier with everything overall. I would definitely recommend Professor Gatsby's.
So Matt came out at 9pm on Sunday night to check my AC. He diagnosed and fixed the issue in an hour and charged me an extremely reasonable fee. I'm extremely happy we found this company because if I ever have another issue I don't have to be nervous about who might come out. I'd pay what he charged me just for the peace of mind. Extremely knowledgeable and trustworthy
Saturday morning ... snow expected in the afternoon ... and ... of course ... our heater goes out. We are fortunate enough to know the owner of Professor Gatsby's Heating and Cooling and he was our first call. I cannot rave enough about not only the quality of the service ... but the ethics that drive the company are unsurpassed ... especially in their industry. I would not, and do not, hesitate to recommend Professor Gatsby's for all of your heating and cooling needs. Reputable, reasonable, responsible, caring and ethical. What else could you possible ask for in a heating and cooling contractor? Thanks, Matt ... and continued success to you and your company!!!
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