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Heating, Air Conditioning & Plumbing Repair, Maintenance, and Installation in
South Jersey & Mercer County
Why Hire Us for Your Heating and AC Needs
Speedy Service
When your heating or air conditioning system malfunctions, you want things fixed as quickly as possible, right? As a result, the Professor’s fleet visits homes and families throughout South Jersey and Mercer County. Our experienced technicians arrive with fully stocked vehicles to get you back up and running quickly.
We Earn Your Trust
Yes, we are quick, but our pros are keen on details. They’ll go through everything with you to ensure you know what went wrong, why it happened and give you the best advice to repair. Customers tell us that they have never been treated more professionally and sensibly by a company. Only Professor Gatsby’s Heating and Cooling will give you that feeling of assurance and care. We are proud to stand behind our work with a 100% satisfaction guarantee!
We Are The Experts in Comfort Repair
Professor Gatsby’s expertise in both residential and commercial HVAC repair, installation, replacement and other HVAC maintenance systems, we provide reliable and efficient repair solutions to keep your business running smoothly. We expertise in both residential and commercial HVAC repair, we provide reliable and efficient repair solutions to keep your business running smoothly. Our HVAC services are straightforward. If it’s broken, we can fix it. If it’s working, we can maintain it. If it’s obsolete, we can replace it. And as for our work, we guarantee it.
5 STARS – 1 Reason
Although there may be many options, how we handle our customers sets us apart from the competition. We place a high value on the satisfaction of our clients, as seen by our 5-STAR RATINGS. For every HVAC South Jersey service we provide, we only employ the best and most experienced professionals, delighting our clients.
Proudly Serving These
South Jersey Areas and Mercer,
We serve All of Gloucester county, Camden County, Atlantic County, Burlington County, Some of Salem County, Some of the Shore area.
Proudly Serving These
South Jersey Areas,
We serve All of Gloucester county, Camden County, Atlantic County, Burlington County, Some of Salem County, Some of the Shore area.
Our Specials
Let’s warm hearts (and a home!)
this winter with Professor Gatsby’s
Warm the Heart Initiative!
With the coldest winter months fast approaching, we want to give a new heater to someone in need. Someone who could use a little encouragement. After all, home isn’t just where you live; it’s where you feel safe, comforted, loved… And warm.
Heating
All kinds of heating systems must be carefully selected and installed only by well-experienced professionals. Experts can recommend reliable brands and install the units according to industry standards. Letting professionals do the technical work will ensure the proper functioning of the entire heating system.
A/C
Everyone desires a cozy living space, especially when they are at home and want to unwind. Thanks to modern technology, it is now simpler than ever to maintain a suitable indoor temperature, regardless of the outside weather.
Plumbing
When it comes to reliable and top-quality plumbing services, Professor Gatsby’s Plumbing, your trusted plumbers in South Jersey. We have been providing comprehensive plumbing solutions that cater to the unique needs of homeowners in the area.
The Professor Does It All!
The Professor Does It All!
What People Say About Us
Reviews
They installed my new unit one year ago. So I had them come out to do a tuneup on my AC unit. He was very thorough, he worked on the inside and the outside unit make sure it was all clean and running properly. John Morton, the technician knew what he was doing and no second guessing. I would definitely have Professor Gatsby heating and cooling out again.
Very happy with the service Professor Gatsby provides. Been using them for 5 years and highly recommend!
The service provided by David H. for the bathroom pipe leak in my house was top notch, professional, and timely. David arrived within the timeframe given. He quickly identified and fully explained the specifics of the leak, how’s he’s going to fix the issue, any alternate means to address the wider issue, and the associated costs to me over the phone as I was not onsite in person. The price was very reasonable for the high standard of service provided. I would highly recommend Gatsby’s Heating and Cooling.
Ryan was knowledgeable, honest and prompt. Felt like I had a partner through the entire process of the fix.
Ryan C. was as professional as they come. He answered every question we had even if it was a silly question and was friendly and to the point, highly recommended!!
Arrival time for Service was on target solved the problem in 10 minutes replaced the part waited to ensure the cooling air was working properly
Great service
Great service
I had the AC maintenance completed, James explained that there needs to be further work completed. He was very informative, and broke down the prices for me. He was very nice and thank for the filter 👍.
Thank you again, Professor Gatsby’s
Thank you again, Professor Gatsby’s
John Morton provided truly outstanding service when he repaired our AC, and we couldn't be more impressed. From the moment he arrived, his professionalism and expertise were evident. He did an excellent job of communicating every step of the process, patiently explaining the underlying problem with our unit in a way that was easy to understand, even for someone not familiar with AC systems. He then clearly laid out all of our repair options, discussing the pros and cons of each, which empowered us to make an informed decision without feeling rushed or pressured.
Once we decided on the best course of action, John meticulously walked us through the solution, ensuring we understood exactly what the repair entailed and what to expect. His transparency and willingness to answer all our questions made us feel incredibly confident in his work. Beyond his technical skills, John's customer service was top-notch; he was courteous, efficient, and genuinely seemed to care about resolving our issue effectively. We are so grateful for his thoroughness and highly recommend John Morton to anyone in need of reliable and clear AC repair.
Once we decided on the best course of action, John meticulously walked us through the solution, ensuring we understood exactly what the repair entailed and what to expect. His transparency and willingness to answer all our questions made us feel incredibly confident in his work. Beyond his technical skills, John's customer service was top-notch; he was courteous, efficient, and genuinely seemed to care about resolving our issue effectively. We are so grateful for his thoroughness and highly recommend John Morton to anyone in need of reliable and clear AC repair.
We are very satisfied with how quickly and efficiently the work was done. Kyle was very professional and helpful throughout the process and explained everything that was happening along the way.
Kyle & his crew were very professional, conscientious and knowledgeable when replacing a new AC unit on a very hot day. Definitely recommend them!
Came out for estimate for waterline for fridge installed same day very professional and did a great job.
Thank you Prof Gatsby….my experiences with your company have been very consistent and gratifying. Technician John M. was very friendly, professional and knowledgeable. He was very thorough and answered questions with no hesitation. Thank you, Karen L.
An amazing company to deal with.They gave a timeline from start to finish spot on.Were knowledgeable, friendly & respectful. Would recommend them to anyone needing HVAC work done.
I want too take a moment and say that Professor Gatsby company and the crew lead by Kyle and Steve did a fantastic job planning and installing my new central A/C system. The crew showed up on time and were very neat and friendly threw out the whole project. I highly recommend using this company for service… I am very satisfied… thank you Kyle and crew! 😀
What a great experience, I called and Dom was able to come out same day. Diagnosed the issue, fixed it, and now our house is cool once again! Thank you.
Kyle and his crew were outstanding!
Professional and courteous!
They did an awesome job with precision and expertise!
Professional and courteous!
They did an awesome job with precision and expertise!
This was my first time using Prof. Gatsby's and what a fantastic experience! I learned of the company from an ad display at the CVS in Woodbury. The job: regular maintenance on my AC.
Joe was the technician and he was great--super friendly and thorough. I've used other local companies and they were in and out in 20 minutes but not Joe. Joe was different and better--he flushed the system, hosed off the outside unit, tested the output temperatures and more and kept me updated along the way. Prior to the appointment I received text and email reminders. What was really impressive was that I received a text when Joe was on the way and it included his name, photo and a brief bio that included his hobbies--it took away the uneasiness of a "stranger" coming over. I don't remember who I spoke to on the phone to schedule the appointment but she was kind, professional and informative.
Update! I used Prof Gatsby again, this time to fix a dripping tub faucet and a bathroom sink that regularly clogged for no reason. Previous attempts by others to resolve the problems were unsuccessful. Bob, from Prof Gatsby arrived on time. He was super nice and great at explaining things. He provided options with zero pressure on me to make a fast decision. I decided what I wanted and let Bob work his magic. It's been a few weeks since the repairs and I could not be happier! Everything looks great and works great.
Joe was the technician and he was great--super friendly and thorough. I've used other local companies and they were in and out in 20 minutes but not Joe. Joe was different and better--he flushed the system, hosed off the outside unit, tested the output temperatures and more and kept me updated along the way. Prior to the appointment I received text and email reminders. What was really impressive was that I received a text when Joe was on the way and it included his name, photo and a brief bio that included his hobbies--it took away the uneasiness of a "stranger" coming over. I don't remember who I spoke to on the phone to schedule the appointment but she was kind, professional and informative.
Update! I used Prof Gatsby again, this time to fix a dripping tub faucet and a bathroom sink that regularly clogged for no reason. Previous attempts by others to resolve the problems were unsuccessful. Bob, from Prof Gatsby arrived on time. He was super nice and great at explaining things. He provided options with zero pressure on me to make a fast decision. I decided what I wanted and let Bob work his magic. It's been a few weeks since the repairs and I could not be happier! Everything looks great and works great.
Joe C. was wonderful! He was meticulous in solving the issues with my AC. Solved the problem and explained everything to me.
Excellent service. Jose Rivera was lead in charge and was very helpful and we are extremely satisfied with the end result.
Highly recommend. Professional and extremely knowledgeable. Took the time to talk about different options and equipment that would benefit my house and I.
First time using Professor Gatsby and I am very happy with the plumbing job. The technician Anthony did a great job , he was very clean and professional ! I would definitely use this company again. Easy scheduling , friendly staff, great communication .
John was great! Very knowledgeable and explained everything clearly. Worked tirelessly to get us an AC motor and then installed the following day. Also made recommendations to keep our unit running. I highly recommend Gatsby plumbing and John!
When I called to book our appointment, it went smooth. John Morton came out to our home for a no air call a few days later. Our unit is old and in need of replacement but John was able to repair it with a few parts to get us up and running! He explained everything and was super easy to work with. Our budget thanks him.
I highly recommend Professor Gatsby’s for all HVAC and plumbing needs. This past weekend, Craig was dispatched to our home to diagnose and repair a pipe leak.
He quickly assessed the problem and repaired it and then went above and beyond to make sure to find the cause of the problem to try to prevent it from happening in the futuee.
He then came back later in the week to do an additional equipment replacement with Patrick.
Both were not only highly professional but also great customer service and attention to detail.
They don’t make the customer feel badly asking questions and it’s great to get the answers as a homeowner who doesn’t have the same knowledge.
Look no further than Professor Gatbsy’s. You will NOT be disappointed.
He quickly assessed the problem and repaired it and then went above and beyond to make sure to find the cause of the problem to try to prevent it from happening in the futuee.
He then came back later in the week to do an additional equipment replacement with Patrick.
Both were not only highly professional but also great customer service and attention to detail.
They don’t make the customer feel badly asking questions and it’s great to get the answers as a homeowner who doesn’t have the same knowledge.
Look no further than Professor Gatbsy’s. You will NOT be disappointed.
Technician was very knowledgeable, courteous….with outstanding customer service skills!
Would highly recommend
M
Would highly recommend
M
We had called Professor Gatsby's for a second opinion for a toilet in our center, and David was so thorough and talked us through everything. He was quick and efficient. Will definitely be using their services again!
James was great. When he entered and exited he made sure my front door was shut behind him. Great customer service
Joe was great with helping me figure out why my air wasn’t turning on and guiding me towards the correct replacement parts needed. He was efficient and thorough in explaining everything in an easy way to understand! Also, he got to my house within 30 minutes of reaching out to the company for help, which was a really nice surprise. Overall very satisfied!
Professional maintenance performed on my system. Explanation of what was done and how the system was operating. Had a small leak called and they came out in less than 24 hours. Great service at reasonable price.
All good. It's always hard to have someone come in and work on my house. I have to give up control. The team did a great job and I am happy I went with you folks and happy with the work.
Joe C came out for annual ac tune up and found out why ac runs so much and replaced the part. Great job! Professional and pleasant.
James was very professional and courteous. I would highly recommend t
Professor Gatsby. They are the best.
Professor Gatsby. They are the best.
6/2/25- John M. came today to install Reme Halo. He was super nice and very thorough in explaining to me the process of Reme Halo installation. John is an amazing service technician.
I had a great experience with Professor Gatsby. Chris and his partner did a terrific job in installing the air conditioner. After the air conditioning installation was done, Chris fully explained what he did to me. He answered all the questions I had.
I had a great experience with Professor Gatsby. Chris and his partner did a terrific job in installing the air conditioner. After the air conditioning installation was done, Chris fully explained what he did to me. He answered all the questions I had.
AC install was professionally completed. Kyle and Chas showed up in teaming rain on time with bright eyes and smiles, dressed in their clean kackies and shirt.
They took care of everything with help from TJ and another guy who came in to lend a hand.
Everything was done to perfection.
Steve made the deal easy to understand and took care of all the paperwork from ACE.
Thanks, Guys!
They took care of everything with help from TJ and another guy who came in to lend a hand.
Everything was done to perfection.
Steve made the deal easy to understand and took care of all the paperwork from ACE.
Thanks, Guys!
Ryan was extremely knowledgeable in all facets of the system. Explained precisely what he would do and what recommendations he suggested to ensure peak performance. Very friendly and clearly an experienced technician. I would highly recommend him for any heating or AC needs. I hope to see him again!
Anthony did a great job fixing one sink...and replacing the faucet in another. He was on time. He kept me informed of everything that was going on. Nice guy. Ask for him.
John did a great job servicing our air conditioners. He was extremely professional, friendly and knowledgeable. 10/10 and would highly recommend!
My water heater replacement was seamless. David, the plumber, looks like Leonardo DiCaprio, and while he may have movie star looks, he is no entitled pretty boy; he works very hard to get the job done! He is knowledgable, experienced, professional, and friendly, and I appreciate the work he did. Not to mention, what a fun name for a company 🙂
Joe was kind, professional, and easy to talk to. He was great with my pets and very respectful. Thank you Joe for the great service!
Jason was great. He explained everything. He was very polite and professional. Jason deserves a raise.
John M was an excellent technician. He took the time to figure out a problem that was hard to determine. By the time he left everything was fixed. Thank you John!
My technician did a wonderful job. He was also very pleasant and
Kept me informed of what he was doing.
Kept me informed of what he was doing.
Gatsby was fast and efficient. Their tech Anthony was super personable and was the reason I went with them. I would highly recommend their services.
The entire process with this company was the way it should be but often is not. This is the company to go with if you need a new HVAC system.Brandon was patient and knowledgeable. He answered countless calls and texts with outstounding customer service. Brian and Kyle U provided excellent service installing my themestat with a friendly attitude. They worked around my schedule. Kyle, Brian K, and Chris explained everything they were doing and spent an entire day and night non stop making sure I had heat. The system has been great. Update review: James E has serviced my system 2x and his professionalism from the.time he calls to the time he leaves .
THEY are all so knowledgeable and professional . THEY actually do their job while making "customer service" a thing. thanks Sean
THEY are all so knowledgeable and professional . THEY actually do their job while making "customer service" a thing. thanks Sean
I recently had my AC unit replaced, and I couldn't be happier with the service provided by Kyle and Frank. From start to finish, they were professional, efficient, and knowledgeable. Kyle took the time to explain the process and made sure everything was done right, while Frank’s attention to detail and expertise really stood out. They worked seamlessly as a team, arrived on time, and left the area clean and tidy. The new unit is running perfectly, and I’m grateful for their excellent work. Highly recommend Kyle and Frank for any HVAC needs!
We had a great experience with Professor Gatsby’s heating & cooling.
They were here when they said they would be.
They were very friendly and respectful. As we had new carpet put in and they respected our request to put shoe covers on when walking on the new carpet.
They took the time to show us all the work that was done and took the time to explain the system. Making sure we knew how to work the system and answering any questions that we had. They didn’t leave till they were 100% sure we had all our questions and concerns answered.
I would highly recommend them and would definitely use them in the future.
They were here when they said they would be.
They were very friendly and respectful. As we had new carpet put in and they respected our request to put shoe covers on when walking on the new carpet.
They took the time to show us all the work that was done and took the time to explain the system. Making sure we knew how to work the system and answering any questions that we had. They didn’t leave till they were 100% sure we had all our questions and concerns answered.
I would highly recommend them and would definitely use them in the future.
We had a hot water line that was leaking, we called and Jason came right out and fixed the line quickly. He was honest about what needed to be done and helped us save money on the bill. Overall a really good experience
I cannot compliment this company enough!! Had AC unit installed on Wednesday and I am so pleased with their work. Everyone was so friendly and kind and answered any concerns I had. You can tell everyone really takes pride in the work they perform and I will not hesitate to call them if needed in the future. They are just that GOOD!! Thanks guys so much for everything!!
We couldn't be happier with the service we received from Professor Gatsby's. From the initial consultation to the installation of our Brand New HVAC System. Every Step was handled with professionalism, expertise, and care. The team was punctual , courteous and explained all options clearly.
The installation was completed efficiently and with great attention to detail. Our Home is now more comfortable than ever, and we've already noticed an improvement in energy efficiency. It's clear they take pride in their work and truly care about customer satisfaction. John and Jose both were Professional and friendly.
We highly recommend PROFESSOR GATSBY'S to anyone looking for reliable high-quality HVAC SERVICE.
Thank you again
Lisa and Matt Brown
The installation was completed efficiently and with great attention to detail. Our Home is now more comfortable than ever, and we've already noticed an improvement in energy efficiency. It's clear they take pride in their work and truly care about customer satisfaction. John and Jose both were Professional and friendly.
We highly recommend PROFESSOR GATSBY'S to anyone looking for reliable high-quality HVAC SERVICE.
Thank you again
Lisa and Matt Brown
Domenic was very familiar with our heating system. He did everything he could to make sure we were satisfied with his repairs. If possible I would like to have him come out when needed. Thank you for your prompt service.
Great experience with this company,jose and his team did a fenomenal job 👏 couldn't ask for a better service!!
Today we had Bob B. with Professor Gatsby’s do some plumbing work for an outside line. He was prompt and explained what he was going to do. He checked in at several points to show his progress and confirm things were to my expectations. He is polite and professional. He did the work in a timely manner and cleaned up from the job. I highly recommend Bob B. for your plumbing needs.
Ryan Carr was absolutely the best, he was extremely professional and knowledgeable, he was able to identify the issue with my ac unit provided me with multiple options. Ryan explained step by step what he was doing. First time using this company, will definitely continue using their services.
Colleen at the office was very helpful and Dominic D. was very knowledgable and fixed our issue the same day! Would definitely use this company again.
Joe C is the man! A/C went down, I was able to schedule online for them to come out, Joe came right out, told me exactly what the issue was, I gave him the go ahead to fix it, he got us back up and running in no time. Time frame was 12-4, he came at exactly 12! (Which is huge because who wants to wait around) I was so happy I ended up asking to do a maintenance plan so I don't have to worry about this again 😅
Jose, Brian and Eric were very respectful of our home while working and communicated well with us. Got a new a/c unit and furnace. Took the time when completed to walk me through it and answer any questions I had. Great guys and a great service. Thanks!
Power at my house recently went out and when it kicked back on it messed up my AC unit. Called Gatsby who was referred by a family member and they came over within 24 hours. Ryan Carr was super nice and even explained to me in detail exactly what went wrong with my system. Shockingly a week later my fathers AC and heating unit went and he called right up to get a new system installed. Highly recommended.
Our AC outdoor unit was not working properly. Mike set up an appointment for the next day, on a Sunday. The emergency charge was not excessive. Joe came out, assessed the situation, and made recommendations. Furi called because the parts were under warranty, and the estimate would be adjusted. Joe was back out in less than a week and had things up and running. Service was excellent, the price was fair, and we look forward to working with the company in the future.
P.S. My daughter uses Professor Gatsby as well. They replaced her HVAC system and did some plumbing work for her.
P.S. My daughter uses Professor Gatsby as well. They replaced her HVAC system and did some plumbing work for her.
What an amazing job Anthony did for me.. got me up and running fixed everything. Very polite. Very professional
We recently had our entire HVAC system replaced by Professor Gatsby's as the previous one finally bit the dust after almost 30 years.
We had gotten several quotes from reputable companies in the area. To be honest, the spread of prices was narrower than I expected. I will say that Professor Gatsby's was the highest initially, but we made some concessions on single vs dual stage blower etc and were able to reach a price that we were happy with. Especially since it included attic air-sealing and adding blown-in insulation.
Brandon Simpkins was very helpful in explaining all the work that would be done in detail as well as laying out our options. He also helped walk us through the process of applying for and getting all the rebates and financing for the project, and was able to get the installation of a whole-home humidifier included in the project scope as well. He was also very communicative, responding promptly to any questions/calls we had.
On install day, the crew from Professor Gatsby's showed up at 7:30AM as promised, ready to go. The install crew was at the house all day until almost 5PM and they were busy the entire time. I will say though, it is an extremely clean-looking installation. Even to the detail of the wire/pvc/gas routing you get the feeling that it was done to a high standard, and the space was clean as a whistle when they left. Jose, Jacob, and Lee were all communicative, friendly, detail-oriented, and you could tell they cared about the quality of the work. Jose, the head installer for the day, was especially communicative and kept me up to date about install progress, encouraging me to take a detailed look multiple times and ask questions so that I was fully comfortable with everything.
Now I am just waiting for the paperwork so that I can get the township to come out for the inspection for the final permit approval. To be honest, I don't expect them to find much of anything. And if they do, I am confident that Professor Gatsby will resolve it promptly and courteously.
Between the clear, detailed, and friendly communication, the flexibility on scope of work to adjust for pricing, and the quality of the install, I can only give praise so far. The equipment installed carries a strong warranty for labor and parts as well. Fingers crossed I won't have to use those warranties but they are invaluable to have for peace of mind.
We had gotten several quotes from reputable companies in the area. To be honest, the spread of prices was narrower than I expected. I will say that Professor Gatsby's was the highest initially, but we made some concessions on single vs dual stage blower etc and were able to reach a price that we were happy with. Especially since it included attic air-sealing and adding blown-in insulation.
Brandon Simpkins was very helpful in explaining all the work that would be done in detail as well as laying out our options. He also helped walk us through the process of applying for and getting all the rebates and financing for the project, and was able to get the installation of a whole-home humidifier included in the project scope as well. He was also very communicative, responding promptly to any questions/calls we had.
On install day, the crew from Professor Gatsby's showed up at 7:30AM as promised, ready to go. The install crew was at the house all day until almost 5PM and they were busy the entire time. I will say though, it is an extremely clean-looking installation. Even to the detail of the wire/pvc/gas routing you get the feeling that it was done to a high standard, and the space was clean as a whistle when they left. Jose, Jacob, and Lee were all communicative, friendly, detail-oriented, and you could tell they cared about the quality of the work. Jose, the head installer for the day, was especially communicative and kept me up to date about install progress, encouraging me to take a detailed look multiple times and ask questions so that I was fully comfortable with everything.
Now I am just waiting for the paperwork so that I can get the township to come out for the inspection for the final permit approval. To be honest, I don't expect them to find much of anything. And if they do, I am confident that Professor Gatsby will resolve it promptly and courteously.
Between the clear, detailed, and friendly communication, the flexibility on scope of work to adjust for pricing, and the quality of the install, I can only give praise so far. The equipment installed carries a strong warranty for labor and parts as well. Fingers crossed I won't have to use those warranties but they are invaluable to have for peace of mind.
John the tech showed up within the allotted time frame.Very professional, polite and
knowledgeable. I would highly recommend to everyone who needs HVAC or plumbing work.
knowledgeable. I would highly recommend to everyone who needs HVAC or plumbing work.
After a thorough inspection of our heating and air conditioning systems,our serviceman recommended replacing both,particularly since each system had reached the 20-year mark.
Ordinarily,the decision to replace them would have been one which required a lot of thought and consideration on our part.
But fortunately,the inspection was done by a serviceman from Professor Gatsby's.Thanks to a suggestion from a friend two years ago,we have used them for other inspections and services,and have been very pleased with their thoroughness and overall professionalism,at a reasonable cost.
The Gatsby team arrived at our house precisely at the arranged time(that in itself seems like a rarity with service people these days)
They went right to work. This was an especially challenging assignment,since our considerably sized heater was in the attic,with a very narrow entry point.So not only was it tricky to remove and bring down the old heater down the ladder,but of course the new one had to be brought up.
The crew worked diligently.
One of the things that really impressed us was that they showed a true sense of teamwork.
Well,after several hours,the work was done.Both the heater and AC unit were tested,and to say that we were pleased with the results would be an understatement!
The team also gave us a very thorough explanation of all the work that they had done,and answered all of the questions that we had for them.
If we had hired another company to have the work done,the results might have not been as satisying for us.
But the Professor Gatsby's team were superstars.Their hard work and professionalism brought us great satisfaction and we couldn't be happier with the results!
Ordinarily,the decision to replace them would have been one which required a lot of thought and consideration on our part.
But fortunately,the inspection was done by a serviceman from Professor Gatsby's.Thanks to a suggestion from a friend two years ago,we have used them for other inspections and services,and have been very pleased with their thoroughness and overall professionalism,at a reasonable cost.
The Gatsby team arrived at our house precisely at the arranged time(that in itself seems like a rarity with service people these days)
They went right to work. This was an especially challenging assignment,since our considerably sized heater was in the attic,with a very narrow entry point.So not only was it tricky to remove and bring down the old heater down the ladder,but of course the new one had to be brought up.
The crew worked diligently.
One of the things that really impressed us was that they showed a true sense of teamwork.
Well,after several hours,the work was done.Both the heater and AC unit were tested,and to say that we were pleased with the results would be an understatement!
The team also gave us a very thorough explanation of all the work that they had done,and answered all of the questions that we had for them.
If we had hired another company to have the work done,the results might have not been as satisying for us.
But the Professor Gatsby's team were superstars.Their hard work and professionalism brought us great satisfaction and we couldn't be happier with the results!
Knowledgeable in the field and provided wonderful service. He came for a consult and fixed it on the spot.
By far the best service techs in the business! Knowledgeable and friendly, they show that their customers really matter to them. Shout out to Joe - a terrific tech and terrific guy!
Both Mike and John were professional and courteous. They explained everything to me and made me feel good about the repairs I needed on my system. I appreciate the work they did.
Ryan did a thorough job with our semi-annual HVAC inspection. He checked everything inside and outside of the house. He also made some suggestions on things to improve our system, but was clear these are optional and wasn’t pushy about it at all.
Easy to schedule appointment. E-reminders helpful. Arrived on time. Pleasant, detail oriented and took time to locate issue and then explain options. Prices reasonable especially for maintenance plan. Overall great experience.
From installation of new heater & AC units, to maintenance on both, everyone is both professional and friendly. I have been a customer for about a year and had problems with my old system. Their efforts to try to keep that one working were in vain as it was an old unit that had outlived it’s time and I made the decision to have both units replaced. All of the staff, in the office to the maintenance techs to the installation techs, are great. Happy to recommend Gatsbys after using Hutchinson for 15 yrs whose service had been declining.
Had technician Joe Corson come to our home and perform a pre-season AC check-up/tune-up. Joe was completely professional, knowledgeable and super friendly. We feel ready for the hot weather. Thanks Joe!
Awesome team. Very knowledgeable. They do phenomenal work. Maintenance and repairs done at my home, my brothers, and parents.
Had an unexpected issue that stopped all water in the house. Professor Gatsby was recommended by a neighbor. Jason R. from Gatsby Plumbing was able to come out immediately on a Friday afternoon. Jason R. was highly professional and went the extra mile to restore service. I recommend Jason R. and Professor Gatsby Plumbing without reservation!!
Highly recommend!! The Professor Gatsby team is the best. Everyone is very knowledgeable and honest. Charles gave us all our options and did not try and sell us a plan we did not need or could afford. All the pictures posted was installed in 1 day! Brian, Kevin, Ryan and Kyle did an awesome job on a very hot day in July. There was also a team who worked on the insulation in an extremely hot attic (I forget their names. Sorry!) Matt checked in at the end of the day to check on the work. Couldn't have asked for a better experience. We did the complete energy efficient over haul. We feel the difference! Looking forward to lowering those energy bills!!
Joe Corson has been to my home several times and has been nothing short of spectacular. He is cordial and informative. Gives you the meat and potatoes and doesn't push you, he simply informs you. Will request Joe moving forward.
We recently had the pleasure of having Professor Gatsby replace our 17 year old HVAC unit. We could not be more satisfied with their pricing, scope of work, and the level of service provided. We weren't sold anything we did not need. The installation team worked tirelessly to get the job finished in one day. They were so friendly, neat, and extremly informative. I would recommend them to anyone looking for a heating, cooling and plumbing work. They were exceptional! Thank you Professor Gatsby!
Joe (Corson) was a pleasure to deal with. I had a scheduled window between 10 and 2 and he showed up right at 10! He was extremely friendly and knowledgeable, explaining everything he was doing in detail and offered helpful advice on what needed to be taken care of. I would highly recommend Joe and Professor Gatsby's to anyone!
Craig was amazing. He was professional and polite with explaining everything that was a issue. Highly recommend using this company, I called a few other before I found Gatsbys and got no call back from them. Quick response time and Craig got here a half hour within the 4 hour expected time. 100% these are my guys for anything.
Bob was quick and efficient, gave me multiple options for fixing the valve that broke ( replace the cheap valve or use something a bit better but more expensive), and was very professional in his work. Additionally, he was just an incredibly pleasant guy, very personable and I would gladly have him back to fix anything further that might arise.
What can I say about the service that I had today? Brian ,Chris , Mario and Lee. Honest I couldn't be happier. They kicked ass. I'm sorry it's the only way I can say it. They work their tails off and I am more than happy. What an amazing crew you have! Thank you! Oh so very much. Thank you brian. Thank you chris. Thank you Mario and thank you Lee, Lee I know you're just starting. Give it some time pal. You worked your tail off You will be right there with everybody else. Thanks guys!
Hi. I had Joe come over for my routine check of my AC. He was very nice n thorough. Explained everything to me about what he did. This is their 3rd time coming out bc im a member. All 3 guys were very nice n informative. Thank you!
As always great service from Dr. Gatsby. Of course my heater breaks at 5am when it’s 8 degrees. They showed up and had it fixed in a few hours. A+!
April '25 - compressor clean and a soft start installed. Excellent service from Dom D.
April '25 - compressor clean and a soft start installed. Excellent service from Dom D.
Sean was very nice guy honest and efficient explain everything so we understood what was going on with are unit
I’m so glad I went with Professor Gatsby’s to redo my entire heating and cooling setup. We've had several technicians come out over the years and every one of is consistently honest, polite and incredibly thorough. The whole team has a passion for the work and for making their customers happy.
Dom D. was fantastic. He took care of everything professionally and quickly. I am so glad we have Prof. Gatsby!
Ask for Bob! He came out to give me an estimate to replace a broken hose bib. He was willing to work with me to bring the price down (to avoid drilling through the basement wall) and got the job done quickly. A pleasure to talk to and I will be asking for him again.
Sean M was amazing! He really took the time to explain what he was doing to me so I had full exposure!!
We were very pleased with the service and Craig for his great work. 2 leaking shower heads and pipe burst for the front yard hose that were all resolved in a few hours!
Prof Gatsby has serviced all of our HVAC and plumbing needs. Just had Bob Brooks over for a plumbing issue and he handled it like a true professional. Everyone we have dealt with always has a good personality and communicates very well!
James E. arrived on time, is pleasant, nice to speak to, explains everything about what he found with your heating/cooling system and how to keep it working at its best. Always nice to see him on the semi annual checkup on system.
John Morton was my service guy. I have to say he was very nice, thorough, honest about the age of unit and it’s a matter of time where I will need a new unit. Very kind and knowledgeable and knows what he is doing. I totally believed everything he said
James was friendly and informative. Called before he came to inform me when he would arrive. Would definitely recommend!!
Another happy customer and another successful visit by Professor Gatsby. I had first heard of them years ago, when Rich Zeoli read their sponsorship ad on 1210 WPHT and have since requested their services about a half dozen times, which includes the maintenance program visits. Today, April 14th, technician James came out and was great. I was impressed how thorough he was and answered all questions without hesitation. What I thought was going to be one of those "in and out" jobs that some other places do, was filled with attention to detail and over an hour of visitation. Would and will recommend Professor Gatsby to friends and family.
Exceptional service provided by "James" . This young man demonstrated professionalism, was attentive to details, and offered suggestions for maintenance. Thank you James for exemplifying top notch service.
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