Sewage Backing Up Into Your House? Here's What to Do Next.
Follow these important safety steps to help protect your family and prevent additional damage. Get the FREE Emergency Sewer Backup Checklist and request help from a local sewer professional.
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The checklist is free and instant. No email needed.
Request Sewer Backup Service
Tell us what's happening. If sewage is entering your home right now, call us directly.
Submitting this form is a request for service and does not mean a technician has been dispatched. For immediate help, call (856) 210-8082.
Do These 6 Things Right Now
Sewer backups can be unsafe. These steps help protect your family while you get help.
Stop using water immediately
Don't flush toilets, run showers, use sinks, or run the washing machine or dishwasher. More wastewater can make the backup worse.
Keep people and pets away
Sewage can contain harmful microorganisms. Keep children and pets out of the affected area and avoid direct contact with contaminated water or materials.
Watch for electrical hazards
Stay away from standing water near outlets, appliances, wiring or electrical panels. Never enter contaminated water to reach a breaker. If you can't safely shut off power from a dry location, contact qualified emergency personnel.
Don't attempt risky DIY repairs
Avoid chemical drain cleaners, opening backed-up sewer cleanouts, or taking apart drain piping. A pressurized or blocked line can release even more wastewater.
Request professional sewer help
Call a sewer service contractor and tell them where sewage is appearing, when it started, whether more than one fixture is affected, and whether wastewater is still entering the house. If you suspect a public sewer problem, contact your local sewer utility too.
Document damage from a safe spot
Take photos and note affected rooms, flooring and belongings without entering contaminated water. Ask your insurer about coverage and arrange professional cleanup and disinfection.
These recommendations are based on public guidance from the EPA and CDC on avoiding sewage exposure, limiting wastewater use and avoiding flood-related electrical hazards.
Need a Sewer Pro? Request Service Now.
Call us now or send a quick service request. We answer the phone and respond fast, 7 days a week.
Call (856) 210-8082 Request Sewer Backup ServiceFREE Emergency Sewer Backup Checklist
One page. Six immediate steps. Open it on your phone or print it. No email required.
What Could Be Causing the Backup?
Finding the real cause is the key to fixing it for good.
Tree Roots
Roots grow into sewer lines through small cracks and joints and block the flow.
Blockages
Grease, wipes, debris and buildup can clog the main line.
Damaged Pipes
Cracked, broken or offset sections let waste back up.
Collapsed Lines
Older or deteriorated sewer pipes can collapse and stop flow.
Municipal Sewer Problems
Sometimes the issue is in the public sewer. We can help you tell the difference.
What Happens When We Arrive?
A clear process, so you know what to expect.
Assessment
We ask the right questions and look at what's happening in your home.
Camera Inspection
When needed, a sewer camera shows exactly what's causing the backup.
Clearing the Blockage
We remove the obstruction to restore flow.
Repair or Replacement Options
If the line is damaged, we explain your options clearly before any work begins.
2,800+ Five-Star Reviews
South Jersey homeowners trust Professor Gatsby's because we pick up the phone, show up fast and fix it right — 7 days a week.
Call (856) 210-8082Sewer Service Across Southern New Jersey
Licensed NJ master plumbers close to you, which means faster arrival times.
Gloucester County
Williamstown, Washington Twp., Glassboro, Woodbury, Deptford & nearby
Camden County
Berlin, Cherry Hill, Voorhees, Pine Hill, Gloucester Twp. & nearby
Burlington County
Mount Laurel, Marlton, Medford, Moorestown & nearby
Don't Wait for the Backup to Get Worse
Call now or request service online. We respond fast, 7 days a week.
Call (856) 210-8082 Request Sewer Backup Service
